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Where a plan requires a SIM card or handset delivery, this is arranged and fulfilled entirely by Sky UK Limited or its courier partners. We have no role in dispatching equipment.
Timeframes are set and communicated by Sky at the point of sign-up. We cannot confirm or track delivery dates, as we have no visibility into Sky's fulfilment systems.
Please contact Sky directly through the My Sky app or their official website, as only Sky can access and amend delivery bookings.
Call 08081176611 if you're unsure who to contact about a delivery matter.
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