skymobilee.com does not sell products, take payments, or issue refunds. Returns and refunds for Sky Mobile services are handled entirely by Sky UK Limited.
If you cancel a plan and need to return a SIM card or handset, Sky UK Limited will provide instructions on how and where to return it, typically including a prepaid returns label.
Any refund owed to you is issued directly by Sky UK Limited to the payment method on file with your account. We have no involvement in refund payments.
Contact Sky directly via the My Sky app or their official website to check the status. We have no access to billing or refund records.
Call 08081176611 if you're unsure whether a returns query should go through us or Sky.
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